Privacy Statement

Essex Motor Factors are committed to respecting and protecting your online privacy. We have established this Privacy Policy in order for you to understand our policies with regard to your personal information.

This document explains how “TCL Ltd” (trading as Essex Motor Factors) or referred to from now as ‘we’ use any personal information we collect about you when you use our website www.essexmotorfactors.com



What information do we collect about you?

We collect information about you when you fill in a contact form or email us directly. We also collect information when you voluntarily comment on our blog posts, provide feedback and participate in competitions. Website usage information is collected using cookies. The information we collect about you may include; your name, email address,phone number, IP address, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

Why we need your data

We collect information about you to; fulfill your requests e.g. if you fill out a ‘request a callback’ form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. We will NOT pass on your personal information to third parties. The information we collect will only be used for the purpose of of the trading relationship between you and ourselves (Essex Motor Factors). If ‘TCL Ltd. trading as Essex Motor Factors’ is ever sold to another company your contact information will be passed on to this new party for business continuation purposes.

How long will we store your data?

If Essex Motor Factors provides any goods or services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information at which point the data will be destroyed securely.

Marketing

We would very much like to send you updates and information about products and services which may be of interest to you. If you have consented to receive marketing information, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please click Here

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

gdpr@essexmotorfactors.com

Address: Essex Motor Factors, 3 Lakes Industrial Park, Lower Chapel Hill, Braintree, Essex, CM7 3RU

We want to make sure that your personal information is accurate and up to date as possible. You may ask us to correct or remove information you think is inaccurate or you no longer wish to share. If you are unsatisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/



Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit: www.cookiesandyou.com. You can set your browser to not accept cookies and the above website will tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Other Websites

Our website contains links to other websites. This privacy policy only applies to our website www.essexmotorfactors.com so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We may occasionally update this privacy policy with updates such as change of law or procedures, this document will be under regular review. We will place any updates on this page. This privacy policy was last updated on 26th April 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you you can contact us by the following methods below,

gdpr@essexmotorfactors.com

Address: Essex Motor Factors, 3 Lakes Industrial Park, Lower Chapel Hill, Braintree, Essex, CM7 3RU

Tel: +44 (0) 1376 550955 · Fax: +44 (0) 1376 329396 · Web: www.essexmotorfactors.com.





Quality parts and matched with a quality service is our in our DNA. For a list of our suppliers please visit the suppliers page

OUR SERVICES

Leading Brands

We stock parts from some of best brands within the automotive aftermarket.

Competitive Pricing

We offer competitive pricing our all our parts.

Deliveries

Fast deliveries to the trade in our our fleet of tracked vehicles.

Technical Support

Technical Support Team available six days a week.

Fully Stocked

Over 80,000 parts in stock at any one time, ready for all your needs.

Battery Shack

Specialist batteries in stock for all applications.. not just automotive.

Our Suppliers