We aim to deliver the best service to our customers
Below is a few of the ways in which we achieve this.
Accurate parts lookup using more than 20 dealer level parts catalogues. Our philosophy is to supply the user with the right part first time, we do not want our customers to receive the wrong parts.
We not only buy competitive as we can but we also buy what we believe are the best brands in the aftermarket. These products will not only last longer than others but provide our customers with a full warranty backup.
All of the parts we supply carry at least twelve months warranty piece of mind, in fact lots of our product ranges are even covered up to a two or three year period.
We as a rule accept returns up to 14 days from purchase date with no penalty. Our internal systems ensure that all credit notes are completed on the day of return ensuring you are never waiting for credit notes.
We pride ourselves in our stock availibity and range, we believe we have one of the most diverst product ranges in Essex with new products being added to our portfolio on a daily basis.
We are very technology focused and use the latest technologies to assist our business to grow. We can accept orders from our garage customers using our B2B Parts Portal, ask our IT Team for more details
Quality parts and matched with a quality service is our in our DNA. For a list of our suppliers please visit the suppliers page
We stock parts from some of best brands within the automotive aftermarket.
We offer competitive pricing our all our parts.
Fast deliveries to the trade in our our fleet of tracked vehicles.
Technical Support Team available six days a week.
Over 80,000 parts in stock at any one time, ready for all your needs.
Specialist batteries in stock for all applications.. not just automotive.
Essex Motor Factors - A Family business established in 1991 supplying quality components to the independent vehicle repairer.
We have an experienced team of parts specialists always on hand to supply you with the right part first time.
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